STORE POLICY
Return Policy:
Thank you for choosing SZN7. Please read this refund policy carefully.
1. Final Sale Refunds
- All sales are final, and we do not offer refunds.
- Exchanges are permitted if the product received is damaged or incorrect upon delivery. Product must be in the original packaging, unused, and same condition as received.
- Damaged or incorrect products must be reported to our customer support team at Shopszn7@gmail.com within 15 calendar days of receiving the product.
2. Damaged or Incorrect Products
• If you receive a damaged or incorrect product, please contact our customer support team immediately. Provide your order number and clear photographic evidence of the issue.
• Our team will assess your request, and if approved, we will provide instructions for returning the damaged or incorrect product.
• Once we receive the returned product, we will process an exchange within 7-10 business days.
3. Contact Us
• If you have any questions or concerns about our refund policy, please contact us at Shopszn7@gmail.com.
By making a purchase from SZN7, you acknowledge and agree to the terms and conditions outlined in this final refund policy.
Shipping Policy:
Shipping Policy for SZN7
Thank you for choosing SZN7. We want to ensure a smooth and transparent shipping experience for our customers. Please review our shipping policy before making a purchase.
1. Processing Time
• Orders are typically processed within 3-5 business days of receiving payment. During high-demand periods, processing times may extend, and we appreciate your patience.
2. Shipping Method
• We exclusively use the United States Postal Service (USPS) for shipping.
• Standard shipping times vary depending on your location.
3. Shipping Rates
• Shipping rates are calculated at checkout based on the weight of your order and your delivery location.
• We may offer promotions or discounts on shipping from time to time. Keep an eye on our website or subscribe to our newsletter for updates.
4. Tracking Information
• Once your order has shipped, you will receive an email confirmation with tracking information. Please allow 24 hours for the tracking details to update.
5. Lost or Delayed Shipments
• While we strive to provide accurate and timely shipping, we are not responsible for delays or lost packages caused by the USPS.
• If you believe your package is lost or significantly delayed, please contact our customer support team at Shopszn7@gmail.com, and we will assist you in tracking it down.
6. International Shipping
• At this time, we only offer shipping within the United States. We do not ship internationally.
7. Address Accuracy
• Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you have any questions or concerns about our shipping policy, please contact us at Shopszn7@gmail.com.